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Anyone know how to write a resume? any example ?

Question:
Anyone know how to write a resume? any example ? I've got several resume's already, but... none that I feel apply to this job that's come up. There's a job opening at a local ISP, Administrative Assistant. I've had no official paid experience using computers and I'm trying to figure out how to get it across that I -can- do the job despite the fact that the only jobs I've had so far were food service. Does anyone know of a good, text-only browser friendly, web page on resume writing for ISP's and such? And maybe a page on how to format an ascii resume. BOC's to all respondents


Answer:
More than once I've had to paw through a stack of resumes, trying to decide who is worth interviewing and perhaps hiring, knowing that for better or worse I will have to work with this person and that if he or she turns out to be a turkey everybody will remember who picked the loser. So here is my advice.

First of all, precise resume format, font, quality of paper, etc. are completely irrelevant to my decision. I am looking for other skills than resume writing. This is not a magic incantation that will yield a swell job if all rituals are observed. It is just an initial exchange of my requirements for your skills to lower the risk of wasting each other's time before we proceed any further. It's really an application to be interviewed. Keeping in mind that I'll be comparing your resume to my requirements and 50 - 60 other resumes, organize it for easy comparison and evaluation. If what I'm looking for is buried in freeform text I might miss it. (I particularly dislike resumes from military careerists that are 20 pages long; I just don't have the time.)

Second, don't lose heart because you are short on experience. The reason employers ask for experience is that they think it reduces the risk of hiring someone who can't do the job. There are other ways of reducing that risk. I've leaerned that I am better off with an employee who is enthusiastic about our work, has the right mental equipment for it and learns easily than I would be with a gold-watch veteran looking for a comfortable berth from which to retire. Professional certification may help; it demonstrates not only a skill but discipline and learning ability. I want people who like to work, who are excited about the kind of work we'll be doing together, who I can trust to return my training investment (I value my time far above my organization's budget) by taking on a share of responsibility for our success. I'm not interested in how many merit badges you're wearing; I want to know what you'll be like to supervise and work with.

I've put in my time in food service, and it's a good example of working as part of a team under pressure to produce quality results. Don't discard that experience. As for your computer experience, it doesn't matter whether you got paid, what matters is what you did and how well you did it. Were you part of a team? What was your role in the team? What did you learn during the project? How did this lead you to the realization that you want to make this a career? If it's fun for you, that's good. If you're figuring on making lots of money, I don't want to talk to you. I'm interested in my needs, not in your purchasing power.

I'll wrap this up with a few related though somewhat disconnected observations. I have a neighbor who owns a small software company. We talked in his driveway last week and he related how vulnerable he is to employee turn-over. "We are so few, covering so many areas of expertise, that we could survive if one person left on short notice - but if two people did it, the company would die." Put yourself in this employer's position. You'd be mighty careful who you took on, knowing that your future and that of all of your other employees depends on making the right choice. Sure there are larger companies better able to withstand that risk, but they are made up of departments, divisions and units that ultimately aren't very different from the little company and whose managers must manage the same risks.

Another observation, disconnected but related. I read an article on interviewing in Info World which included the advice "Remember that the interviewer hopes he can hire you. He wants to fill that empty seat with someone who can handle it so he can get back to his own job."

Finally, a suggestion. Go in as an intern. Invest your own time in learning. Take dreadful shifts and volunteer for nasty jobs. Learn the ropes, be trustworthy and reliable, pull the chestnuts out of the fire a few times, and you will make yourself indispensable. You won't be an intern for long.


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