Question:
I know this has been hashed many times, but has anyone been successful in
reaching executive services lately?
I have tried the Sprint central switch board many times today and I have been
told that they do not have direct number for executive services. They keep
giving me their mailing address in London Kentucky.
How can I reach one of the executinve services rep?
Answer:
-Might be because some asshole on this website encourages people to call
them even with the smallest problems. I'd not be surprised if they got rid
of whatever phone numbers they had set up.
-I don't know just how important you think you are or how much business
sense you may claim to have, but any time executives make themselves
invisible/unreachable to their customers, they are in trouble.
Aren't you aware yet that perception is the only thing that counts.
If a customer even thinks he/she has a problem, that's what needs to be
fixed and since the "support" for both for Sprint and most other
companies is sorely lacking, who will pick up the pieces?
- Executive Servics are not
merely customer service, they are headquarters.. but you have to have a good
reason to call them.. like you have been waiting for a while, have tried to
call several times (easily checked, so don't lie you called many times and
you have not)..
