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Having a Federal Resume Format ?

Question:
I checked out a link that someone posted to the list recently (I'm sorry that I can't find either the URL or who posted it) to an article on how to write one's resume. There were a few "makeovers" in PDF format as illustration of ways to make a resume more scannable and readable. One of the suggestions was to re-organize the resume so skills and experience were grouped by type, not the position at which the skills/experience were gained/used. Employment was listed later, with just bare bones information. So I guess I have a few questions about this experience:

* Do you think it's a good idea to sort the meat of a resume by skills rather than by employers? * Should anyone doing a first pass on resumes for a tech writer position know that MS Office contains Word, Excel, and PowerPoint, if these are required tools? * Should I have even the most basic tools on my resume, everywhere I used them, or should I only apply this treatment to more TW-specific tools like RoboHELP and just mention once that I know how to use these tools? * Was this recruiter definitely rude and defensive, or is it just my neurotic opinion?


Answer:
-1) Possibly, but more when freelancing or if you have a spotty work history. I have had the same experience, that most employers prefer my chronological resume, rather than my functional resume. 2) Probably, but you can say you used MS Office and only have used two of the three listed tools. Being specific is more clear. 3) Only for this job. Otherwise, the resume is to get your feet into the door. I think listing each tool in each job description *usually* is too much information. But the recruiter knows the company and if that is what they are looking for, so tailor your resume for the audience. I have been asked to do this once, so it is rare but not unheard of. I still use my more generic resume, with tools and areas of expertise on top in a Summary section and summarized job history (as well as education etc.) in order of job for most jobs. However, I have been known to tweak the resume slightly for a specific job or for a specific new area of interest. 4) I have no idea, not having been there.

I do, however, ask for an *edit* of their formatting changes rather than *doing* the formatting for them. Many consulting companies have a specific set of fonts and styles they use. For me to ask to proof that is not an insult to them, but they may not want to let me do the formatting.

If a recruiter got defensive on me, I would just reply that I totally trust her, but even the most experienced person sometimes could use a proofing, and it would make me feel better. I would just soothe her hurt ego and go ahead and make it like a little favor she is doing for nervous li'l old me to let me proof. It is a professional courtesy that most consulting companies have allowed me. The only time I don't get to do it is when the turnaround to get the resume out is too tight. It also helps to avoid misunderstandings with clients, like when the recruiter puts skills on my resume that I don't have. Not that I would suggest to the recruiter that she does that -- just that some other, less scrupulous recruiters have in the past. It's not about her; it's just my policy. Etc., etc.

-Take a look at some of the message boards on Monster.com and you'll see a lot of discussion about resume content and format.

The bottom line: There are no requirements or prohibitions with regard to content, and there's no single, definitive format. Maybe it's time for a Federal law and/or a nationally accepted XML DTD for resumes


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